RUN IN THE DARK VIRTUAL
What is a virtual run?
A virtual run doesn’t take place in a specific location; you choose your own 5k or 10k route. Run in the Dark virtual event will take place on Wednesday 18 November at 8pm local time.
As darkness sweeps around the globe, 25,000 people will get up from their armchairs, slip on their red flashing armbands and pull on their running shoes to complete a 5k or 10k.
Using our Run in the Dark app – available on iPhone and Android – participants will track their time and distance on the night to join the global leaderboard.
If you don’t want to join the leaderboard, you can just go out on Wednesday 18 November at 8pm and enjoy your walk or run!
Why is Run in the Dark virtual?
With the impact of COVID 19, we can’t run side by side at mass participation events this year. In order to protect the health and safety of our walkers and runners around the world and to ensure we are adhering to Government guidelines and restrictions, the decision was taken by the event organisers to move Run in the Dark events for 2020 to a virtual format. People should not gather to take part in Run in the Dark together, and should adhere to all public health guidelines and Government restrictions and curfews.
What are the distance options for the virtual race?
Run in the Dark is a fun run and we welcome all abilities to take part. There is a 5k and 10k option which you are welcome to walk or run.
Can I run more than 10k?
You’re welcome to run more than 10k, but the Run in the Dark app will stop tracking your walk or run when you reach 10k.
Do you need volunteers this year?
Thank you for your interest in volunteering. As Run in the Dark is taking place virtually, we do not need any volunteers this year. Please email us at firstname.lastname@example.org to register your interest for 2021.
WHEN, WHERE AND HOW MUCH?
When is the Run in the Dark?
Run in the Dark will be held on Wednesday 18 November 2020. Start time is 8:00pm local time.
I can’t run at 8pm, can I run earlier in the day or on another day?
Absolutely! The event will be open on the app from Wednesday 11 November to midnight Wednesday 18 November. You are welcome to complete your 5k walk or run anytime within that window.
How much does it cost to enter?
Run in the Dark entry fee varies depending on your currency. Here is a full list of entry fees:
There is an additional €2 (or equivalent) admin fee. This includes untracked postage and packaging.
Who can enter?
Participants aged 16 and over can take part. Please ensure that you are medically able and properly trained to take part in a 5k or 10k walk or run before you sign up or participate.
Can I participate in Run in the Dark from anywhere in the world?
Run in the Dark is available in Europe, USA, Canada, Dubai, Australia, Hong Kong, and Singapore.
If you are located in another country and would like to take part in Run in the Dark, please email email@example.com.
Will there be any Run in the Dark events taking place in-person in 2020?
No, unfortunately not. In order to protect the health and safety of our walkers and runners around the world and to ensure we are adhering to Government guidelines and restrictions, the decision was taken by the event organisers to move Run in the Dark events for 2020 to a virtual format.
Which route do I run?
We advise that you plan your route before starting the event and choose widely lit areas. The run/walk should only be completed on footpaths or pathways, or on pathways within public parks. Please follow government guidelines and exercise within the advised distance from your home.
You should plan your run route before starting the event. A looped route would be a good option, ideally located close to your home in compliance with any Government restrictions. Those running 10k could do two loops of a 5km route to make up the distance.
Should I run the route on the app?
You should not go to the route on the app to complete your walk or run – this is for illustration purposes only. The route on the app is a virtual event route; your walk or run will be tracked against this virtual route, which means you’ll be able to see yourself progress around the virtual route as you complete your 5k or 10k. On the app, click My Map to see your live route.
What should I wear/bring?
We advise that you dress appropriately for November weather. Layering is a good idea as you will get warm while walking or running. We also advise participants to carry an emergency contact name and number for personal safety and tell a friend or family member where they intend to walk or run.
Can I run in a group?
You must adhere to all Government restrictions and regulations in your location. In Ireland, Level 5 restrictions mean that you can only run with others in your household. Please ensure you maintain a safe social distance from other runners.
What’s the key safety advice for taking part?
Each participant is responsible for adhering to Government COVID-19 restrictions. Please make yourself aware of your local restrictions in advance of planning your route.
If walking or running solo, make sure someone knows your route, your start time and expected finish time. We strongly recommend you take your phone with you for safety reasons, and also so you can track your time and distance using the Run in the Dark app.
You are not required to run in darkness for this event so please put your personal safety first when planning your route and what time of day you will run.
It is also advisable to carry emergency contact information with you in the unlikely event it should be needed.
Can I run on a treadmill?
The Run in the Dark app tracks your time and distance based on GPS, so unfortunately it won’t work indoors on a treadmill.
RUN IN THE DARK APP
How does the app work?
The first thing you need to do is claim your profile on the app. Search for your name and click Claim this Profile. We recommend you do this before event day so you receive any notifications about the event. Ensure you Sign Up using the same email address you used to register for Run in the Dark.
You can personalise your profile by clicking the icon on the top right of the app. You can add a profile photo, and change your settings, for example switching between km and miles.
You can use the app for practice runs from until Tuesday 10 November. Click on your name, which will bring you to Practice Mode. Press the green button to start tracking your run. Practice mode does not save your finish time, so screen grab your finish time to save it.
From 11 November, the practice race button becomes the Start Race button.
How do I use the app on 18 November?
On event day, you must bring your phone with you to track your walk or run. Click your name and then press Start Race to start tracking your walk or run.
The app uses GPS to track your time and distance so ensure GPS and Wifi are enabled on your phone.
The app will track your time and distance against a virtual event route – you should not go to the route location to do your tun as this is a virtual route only.
Do I need a fitness tracker to take part in the virtual race?
You should use the Run in the Dark app to track your time and distance. You can download the app on the Apple and Android stores by searching “Run in the Dark virtual”. You do not need a separate fitness tracker.
Why do I need to download the app?
The Run in the Dark app will track your time and distance and automatically place your finish time on the global leaderboard. The app will also notify you when the race is starting. And, after your walk or run, you can use the app to download a badge with your time, distance and pace. Your digital certificate will also take your time from the app.
I don’t want to run with my phone. Will my time be included?
We strongly recommend that you use the Run in the Dark app to track your time and distance as your time will automatically be loaded onto the global leaderboard.
If you run with a wearable device with Strava integration, you may run using your wearable device and then port your run time and distance into the app afterwards.
If you do not have a wearable device, you may submit a manual time and distance after your run by emailing a screenshot / photo of your time and distance or GPX file to firstname.lastname@example.org Manual results will take up to 24 hours to appear on the leaderboard.
I forgot what distance I chose when I registered?
Please check your entry to confirm what distance you chose. Go to your confirmation email and click Manage Entry to view your distance. Please ensure to click Save Changes on your entry if you change your distance. If you cannot find your confirmation email, email email@example.com.
You can amend your distance until midnight on 10 November.
Do I have to choose my distance on the app before the event?
Yes, you must choose your distance before 10 November. You can choose your distance by editing your entry. Go to your confirmation email and click Manage Entry to view your distance. Please ensure to click Save Changes on your entry if you change your distance.
If you have any issues choosing your distance please contact firstname.lastname@example.org.
Can I run offline and upload it once I get to WiFi?
If you are unable to use the Run in the Dark app, you can email a screenshot or photo of your recorded time and distance to email@example.com.
I forgot to press the start button, will my run still be recorded?
If you do not press the “Start” button, your race tracking will not begin and your time will not be recorded.
I didn’t finish 5k or 10k. What happens to my time?
The app will continue tracking your time until you reach your chosen distance – 5k or 10k – or until you press Stop. Please email firstname.lastname@example.org if your result does not appear on the global leaderboard.
I have an issue with my digital certificate or the global leaderboard
Please email email@example.com detailing the issue and including your name, location and email address you used to sign up to Run in the Dark.
I can’t find the app
Download the Run in the Dark app. The Run in the Dark app is also available by searching “Run in the Dark Virtual” in the Apple App Store and Google Play Store.
Technical queries or issues
For any technical questions or queries about the app, please email firstname.lastname@example.org and include as much detail as possible about the issue you’re experiencing, along with screen shots so we can best answer your query.
My wearable device is not syncing with the app?
Wearable devices do not sync with the Run in the Dark app. If your wearable devices is connected to Strava, you may use Strava to track your run and then port your Strava time into the Run in the Dark app. If you do not have Strava on your wearable device, we recommend that you use the Run in the Dark app to track your time.
I don’t have a smartphone
If you do not have a smartphone or a device to track your run then we cannot register your time. However this does not mean you are prohibited from taking part.
I forgot to join my team during registration. Can I be put into the team leaderboard?
Please email email@example.com and ensure you include the team name.
Can I use the app during training/leading up to the event?
You can use the app to track your practice runs in the lead up to the event until 10 November. After 10 November you will only be able to track your official Run in the Dark 5k or 10k and your time will be uploaded to our global leaderboard. You can only track your official Run in the Dark run once, you will not have the option to re-run and upload a new time.
My pack didn’t arrive
If you do not receive your run pack by Monday 16 November, please email firstname.lastname@example.org. If you signed up to a prepaid team, your pack was delivered to your team leaders’ address.
I’ve changed address since I signed up
Unfortunately, unless you informed us of your change of address by 30 October, your pack was posted to the address provide at registration. Is it possible for you to check at that address to see if your pack arrived? If not, there is a charge of €10 to post another pack to you, which covers the cost of replacing the items within the pack, and also the cost of postage.
When do I receive my tech top?
If you entered as an individual or claimed a team place by 31 August, you probably know you are getting a free tech top!
Your tech top will be posted to you along with your run pack. If you are part of a team, all tops will be sent to your team leader.
My pack had the wrong size tech top
Sorry to hear your pack included the wrong tech top size. Please send a picture of the top you received to email@example.com and we will look into it.
My pack had no tech top
Did you sign up by 31 August? If so, your pack should include a tech top. If you signed up after 31 August, unfortunately you missed the early bird offer and will not receive a tech top in your run pack. If you signed up by 31 August and your run pack didn’t include a tech top, please email firstname.lastname@example.org with a picture of your run pack envelope and we will look into it.
CHANGES TO MY REGISTRATION
Can I give my entry to someone else?
No, unfortunately it is not possible to transfer your entry to someone else.
Can I change the size of my tech top?
No, unfortunately it is not possible to change the size of your tech top.
I can’t run. Can I get a refund?
No, unfortunately not. As per our terms and conditions, entries are finalised as soon as the entry process is completed.
Where does my donation and fundraising go?
Additional donations and fundraising go to our charity partner Collaborative Cures, whose mission is to bring people together to cure paralysis in our lifetime.
Do I have to raise money for charity?
No. You can just pay your entry fee and take part. Your entry fee will go directly to the Mark Pollock Trust.
When should I register?
Entries closed on Friday 6 November. Late entries will open until midnight on Monday 16 November. Run packs for late entries will be posted after 18 November.
How do I know I’ve registered?
You will receive an email confirming your entry. If a friend or colleague has entered for you, an email confirmation will be sent to the email that was used on the entry. Please check your spam folder for confirmations.
WHAT DOES MY ENTRY FEE INCLUDE/COVER?
What will I receive if I enter Run in the Dark virtual?
Participants will receive a phone holder with flashing lights, a medal, and a digital certificate. To stay motivated and on track with training until November, participants will get access to hundreds of hours of content on our Online Wellness Hub, built in partnership with leading corporate wellbeing provider Spectrum.Life.
The entry fee also included untracked postage and packaging.
Where does my entry fee go?
Entry fees to participate in Run in the Dark go to the Mark Pollock Trust that operates Run in the Dark and supports Mark Pollock in dealing with the ongoing impact of his catastrophic spinal cord injury. Donations and fundraising go to our charity partner Collaborative Cures to help cure paralysis in our lifetime.
RECEIVING INFORMATION ABOUT THE EVENT
What information will I get leading up to the Run In The Dark?
Keep an eye on our Facebook, Instagram and Twitter channels for the latest updates. We will send you useful information by email to get you in to the zone for your run, including training plans, fundraising options, and important information about the event day.
You can choose to create a team as you go
Can I/we enter a group or corporate team?
Unfortunately, the deadline has passed to enter a prepaid team. You can still create a team where team members pay individually. Sign up through the Individual entry section and either create or join a team during registration.
Everyone will run individually, and your time will be logged individually.
How do I join an existing team?
You can join a “friends” team by choosing Join Team and picking your team when registering.
Can I change the size of my tech top?
No, unfortunately it is not possible to change the size of your tech top, as we are sold out.
Do you have a training plan?
Of course. You can access our training plans on the app for both 5K and 10K by clicking Training at the top of the page.
Can I run with a buggy/dog/scooter etc.?
We advise against running with a buggy, dog or scooter as it can be unsafe.